REFUNDS + RETURNS + EXCHANGES
- Refunds are processed within 2 business days of receiving a return. Please allow 7-10 business days for your banking institution to process it on their end.
- Sale items are not eligible for refunds.
- Returns are accepted for products returned within 14 days of delivery of the item(S). Returned item(s) must be in their original condition, unworn and undamaged, with the tag(s) attached. Once the return is received, the refund will be processed for a refund to the original form of payment within 7-10 business days.
- Returns that are received more than 30 days from delivery of the item(s) will receive store credit for future purchases.
- Sale items are not eligible for return.
- An exchange can be made for an alternate size provided the product is unworn and undamaged, with tag(s) attached. Please send us a message at firstname.lastname@example.org with your order number, reason for return and details of what you would like to exchange. Return shipping postage will be the sole responsibility of the Buyer.
- Unfortunately, as soon as an order is placed on our website, our warehouse team packages and ships the items. Once an order is shipped, we are unable to cancel the order.
- Damaged/defective/incorrect items may be exchanged with prior Little Crown Goods approval. Please contact us at email@example.com to set-up an exchange.
- The management reserves the right to refuse any returns/refunds and each case is subjected to the sole discretion of Little Crown Goods.
- The company will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund. Any change of addresses are subjected to approval and orders that are shipped/completed are strictly non-editable.
- Any reshipment of items done must correspond to the address found in the initial order and cannot be changed nor substituted with another address, design or brand of the item. We are not liable for the inaccuracy of address as provided by the buyer.